Case Study

Since before VNet Professionals Inc. was founded in 2006. Antonio de la Cerda (Founder and CEO) gain the experience needed to care for San Diego business and their business owners. As a relatively small San Diego business community it come with no wonder that his reputation preceded him. As a challenge offering an intangible (service) you can never be sure of the outcome until the service is complete. By providing the San Diego business with an array of professional services to accommodate the needs of business from 10 and more users (employees) and after the recession experienced in the past few years it has been apparent that business as usual is no more. We have since changed our methodology and our way of doing business.

First we have taken great strides by understanding our clients needs and wants. What we heard was the need of a cost effective way to maintain their computer infrastructure without having to be too expensive. We also heard that between the service request and repair time was too long. It did not matter if it only took 30 minutes to arrive onsite, it was still too long. Request for 24 hour support, etc. etc. etc.  We searched for the best of breed tools that would help us accomplish the task set by our clients and staff that would help us implement it. After many months, a very long time we had crafted a way of doing better business with our clients and made the necessary internal changes that meet all the goals set out by our public.

Now we have high quality IT consulting staff, providing exception customer service and technical support by taking immediate action on problems detected by our dashboard (monitoring solution.) Ensuring and minimizes business disruption (saving our clients money by eliminating downtime.) Creating solutions and services, second to none exceeding our clients goals at a fraction of the cost over a full time IT staff or any outside IT consulting firm. Our solutions include at no extra cost Managed Antivirus, Managed Antimalware, Email Protection and all the dedicated IT support your business and users can need for a small monthly fee. An investment in your business, worth having. 

Most of our business has now become flat fee based and we have gained the hearts of many business owners as there is no longer the unexpected costs, or unexpected downtime that cripples any business when their computers go down.  Nevertheless, we still provide project based work when requested to relocate to a new office space, install a new network, a new phone system. We work your way, we’re here for you as our client you have access to a full team of network professionals certified in Allworx, Cisco, Dell, HP, Microsoft, etc. our experience spans over 500 different networks including single site as well as multi-site expertise.

VNet Professionals’ staff knows the ability to communicate (NO GEEK SPEAK) is equally as important as technical abilities to complete any task. At the end our resolve is your gain, and you will benefit from it. A higher level of service, fast IT support and the liberation of supporting your computer network environment will now be our responsibility so you can focus on more important matters.